New admin interface for management of Madyar Collection’s restaurants

MADYAR COLLECTION

New admin interface for managing restaurants. Convenient website admin panel, which increases inner workings efficiency

The task

To develop an admin panel for managing the network of restaurant businesses with delivery. The interface should be obvious to each employee without extra training and show restaurants' statistics for the management in order to track performance over time.

Allocating roles

To manage content separately, each employee has different levels of access within their area of responsibility:

Restaurant Manager manages data for one or more restaurants, including kitchen menus. The manager has access to restaurant guest reviews, feedback on delivery, food quality, and reservation requests

The marketer manages the section with marketing activities. This is the realm of promotions, news, bonuses, promo codes, discount cards, certificates, and push notifications that instantly delivers fresh offers to customers

The operator works with orders and can advise on prices, ingredients, serving, make combo sets, apply discounts to carts, tell time and cost of delivery to a specific address

The admin is the user with the most extensive capabilities. He or she has access to all sections of the admin panel, including the statistics section

The world of restaurants

The most important part of a delivery service is the restaurant interaction interface. Companies' managers acquaint clients with advantages and work peculiarities of each restaurant here.

The main tab of the "Restaurants" section contains information about all places available to the manager: names and descriptions, logos, photos, as well as parameters such as schedule, delivery prices depending on the locations, discounts for pickup and contacts

The following tabs contain detailed menus about each restaurant with the creation of dishes and categories, setting up ingredients, search, prices and quick access buttons to useful functions of the cabinet

The manager can create delivery zones and additional services

Data driven

he "Statistics" section allows you to make decisions based on measurable indicators.

Understandable data: business statistics in the charts, tables and maps with sorting and filtering options

Finance in dynamics: changes in revenue, average bill, order statistics, dish ratings, visitors' number

Widgets on the home page inform about changes in key indicators

To understand the scalability of a business, you can look at the restaurants' workload and a delivery orders' map

Design on service

In the "Orders" section, administrators have an interface that was designed according to their requests with the sole purpose of making order management simple and fast. Everything here is clear at a glance.

Control of orders by all parameters on one screen

Intuitive search with filters

Specific sorting by urgency

Creating an order on behalf of the client

United marketing

The "Marketing" section is a marketer's office with full stack of professional tools.

Bonus types: welcome, for purchases, for reviews; as well as setting up cashback, bonus payment percentages, timing, multipliers by dates and times, accompanying messages to customers

Certificates: options to add, activate and deactivate certificates with arbitrary amounts and expiration dates

Promotions: messages about promotions in restaurants with dates of activity and banners, mass mailings conducting

Discount cards: emission of cards with any titles, prices, descriptions and designs

News: service and restaurant events, customer communication support, mass mailings for especially important events

Promo codes: managing the code of any product, its' minimum amount, validity periods, issuing codes and integrating them into marketing

What's next

Spider Group has prepared prototypes for the next phase of the project. It includes essential functions such as managing customer personal data, working with reviews, mass and personal mailings.